FAQs
At Trusty Supply, we know you may have questions about our products, services, and support. Below you’ll find answers to the most common questions we receive. If you don’t see your question here, feel free to contact us — we’re happy to help.
1 / What does Trusty Supply offer?
We provide janitorial supplies, cleaning chemicals, dilution control systems, and commercial kitchen equipment, along with repair and maintenance services.
2 / Who do you serve?
We work with schools, restaurants, hospitals, bakeries, offices, and other businesses across Anchorage and surrounding areas in Alaska.
3 / Where are you located?
We are based in Anchorage, Alaska, and serve surrounding communities throughout the state.
4 / Can I buy both equipment and cleaning supplies from you?
Yes! We’re a one-stop shop for cleaning chemicals, janitorial equipment, and commercial kitchen products.
5 / Can you help me choose the right cleaning products?
​Absolutely. Our team can recommend the best solutions for your business, including eco-friendly and cost-saving dilution control systems.
6 / Do you sell eco-friendly or green cleaning products?
Yes, we offer environmentally friendly options that are effective and safe for your staff and customers.
7 / How do I place an order?
​You can order by calling us, emailing us, or requesting a quote directly through our website.
8 / Do you deliver products?
Yes! We provide local delivery in Anchorage and nearby areas. Contact us to confirm availability for your location.
9 / Is there a minimum order amount for delivery?
Some areas may require a minimum order for delivery. Contact us for details based on your location.
10 / Do you offer equipment maintenance plans?
Yes, we provide regular service and maintenance plans to keep your equipment running smoothly and reduce downtime.
11 / What if my equipment breaks down unexpectedly?
Our technicians provide fast, reliable repair services to minimize downtime. Contact us to schedule a service call.
12 / What if I don’t see the product or service I need on your website?
​Just reach out to us — many of our products and services are customized to our clients’ needs. If we don’t have it, we’ll help you find the right solution.